Sherman Residential, a division of Benj. E. Sherman & Sons, Inc. (BES), is a family owned Chicago-based real estate firm that focuses on apartment ownership and management around the United States. We are best known for our commitment to maintaining beautiful apartment communities and our exceptional customer service.
We currently have a phenomenal opportunity for a Leasing Agent in the Buford, GA area.
Essential Job Functions
- Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
- Immediately record all telephone and in-person visits on appropriate reports.
- Inputs own guest cards and maintain according to established procedures.
- Demonstrate community and apartment/model and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale.
- Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
- Demonstrate an ability to support and contribute to community team.
- Demonstrate strong oral and written communication skills.
- Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software
- Must possess a positive attitude and the ability to smile under all circumstances.
- Participate in training in order to comply with new or existing laws.
- Ability to work evenings and weekends.
- Marketing experience is a plus but is not required.
- Two (2) years experience in previous relevant customer service.
- Neat, clean, professional at all times throughout the workday and/or whenever present at the community.
- Comply with expectations as demonstrated in the employee handbook.
- Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
- Successfully pass drug test.
This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments required by company officials. The job responsibilities of this position may include cross-training in other functions to ensure satisfactory operation.